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Please allow 48-72 hours or 2-3 business days for dispatch. All packages will be sent through Australia Post with a tracking number provided unless the customer requests otherwise or requests a particular carrier. All care will be taken to package every item as carefully as possible, however, J.L. Whitton Creative cannot be held responsible for any breakages that occur during transit. All items will be sent standard international shipping unless requested otherwise. We also cannot be responsible for any items lost during transit.